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Chee Ling is the co-founder of Mind Story, a training center for children with special needs. She is responsible for the growth, strategies and direction of the center, and she works with her team in supporting their clients - children and parents of children with special needs. The center works with clients ages 2+ to young adults, catering to their individual needs from occupational, physical, reading, academic, psychological, and social and communication skills.
Master the skill of effective client management with expertise and care while tackling challenges with confidence
This course is structured into comprehensive modules, each strategically curated to provide you with the skills and knowledge necessary for you to understand what you have and make them your biggest weapons:
Begin your client management journey with Pua Chee Ling. This module introduces you to the course and covers the basics.
Gain insights into client management essentials like business practices and project documentation. This module provides real-world applications and tips for effective client communication and reporting.
Learn how to foster and maintain client relationships in both traditional and virtual environments. This module focuses on building strong, productive client connections.
Understand the process of distinguishing and qualifying different types of clients and managing conflicts. This module offers strategies for handling a range of client situations with finesse.
Grasp the importance of protecting your interests in client relationships. This module educates you on contracts, copyright laws, and other legal aspects crucial for freelancers.
Discover effective methods to close a project successfully. Covering essential tasks and considerations, this module guides you through concluding projects positively with clients.
Review and integrate key concepts from the course to prepare for real-world application. This concluding module ensures you're equipped to confidently manage your first client.
Are you tired of wasting time and resources on unqualified clients? "How to Qualify Clients" template is the perfect solution! This simple guide will help you determine if a potential client is a good fit for your business, saving you time and resources. Use it to confidently evaluate leads and build successful, long-term relationships with clients. Try it now and take control of your business!
As your brand gains traction, strategically assess potential clients and their inquiries before investing time and effort. Follow our step-by-step guide, create a Client Qualification Table, and score clients using our insightful scorecards. Uncover the most promising opportunities while safeguarding your resources.
Take a moment to reflect on your current practices using our insightful table. Assign scores based on your responses, and unlock your Project Documentation Readiness Score. Discover areas of strength and opportunities for improvement in managing your projects.
I am Chee Ling, co-founder of Mind Story, a leading training facility exclusively designed for children with special needs. In my role as a visionary leader, I'm dedicated to shaping the center's strategic growth ensuring it remains a pioneer in specialized care. Our dedicated team, provides unwavering support to both children and their parents. At Mind Story, we offer personalized care to every child. Our holistic approach addresses a wide spectrum of needs, encompassing areas such as occupational, physical, reading, academic, psychological, and crucial social communication skills.
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Ahmad Luqman Hadi Bin Nor Zafri
31 yrs old
Before FOW, I was an underemployed staff working as personal health advisor. And after the programme, I experience 8% increment from my current salary where I learn how and the importance of personal branding.
Ahmad Luqman Hadi Bin Nor Zafri
31 yrs old
Suzanne was very concise and clear in her explaination and I understand when she correlates one point to another and when she relate with real life experiences. This workshop is very beneficial for me as it is something that I needed help in and never knew until I joined today's class. Thank you once again! :)
Ahmad Luqman Hadi Bin Nor Zafri
31 yrs old
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